Our New Zealand based company specialises in the technical support of JDEdwards OneWorld.  Technical support of  JDEdwards OneWorld is known as the Configurable Network Computing (CNC) function.  We have also worked with clients in Australia and Europe.

Some of the areas that we are able to assist with include:-

• Project support
• Developer support
• Technical reviews
• Troubleshooting
• Installation
• Upgrades (Versions and service packs)
• Operating system support (AS400, UNIX, Microsoft Windows, Citrix)
• Database Support (DB/400, Oracle, SQL Server)
• Performance reviews and tuning
• Automation of tasks (UNIX scripts, PL/SQL, KIX32....)

We are 100% customer focused and would be interested in talking to you about your consulting requirements.  Because of our small size we are much more able to tailor our services to your requirements.  If we think there is a better way then we will tell you, just because you can do it with OneWorld does not always mean you should.

We view the JDEdwards OneWorld system as a whole, which includes the Operating System, Database, the JDE OneWorld ERP software and the client/network configuration.  Many other CNC support services and consultants separate out the other components, due to the large amount of knowledge required to deal with the entire system.  The creates unnecessary complexity in resolving issues as nobody has a full understanding.  When the need arises we have also assisted in the application level support area for financials and sales/distribution, although we do not concentrate on this function.

We do understand business requirements for system stability, reliability and can help you implement procedures and processes which will enhance these areas of your system.